Do you deal with disrespectful employees who risk your organization’s compliance? Any employee’s inability to follow directions or those who completely disregard the business’ code of conduct may become non-compliant behavior. Being a manager or business owner, you must know how to deal with non-compliance in the workforce when it arises, and these situations are inevitable.
It goes beyond offering even more compliance training courses, though. Here are some helpful tips to follow when dealing with non-compliance.
Dealing with Non-Compliance
Non-compliance refers to one’s failure to act within the stated boundaries or the refusal to comply with rules and regulations. Non-compliant behavior can either be intentional or unintentional, though this depends on the situation.
In short, non-compliance is when employees don’t follow codes of conduct, and health and safety regulations, among other sets of guidelines in the organization. While you can provide all the cybersecurity learning and other compliance training sessions you want, it won’t cut it when your employees still refuse to listen. That said, here are some tips to follow:
- Communicate with employees
If you notice any employee causing trouble, then set up a face-to-face meeting to start a conversation. This is key to finding a solution healthily. Have an open discussion with the employee to discuss their behavior and discover any underlying causes for such actions.
When communicating with your employee, make sure you stay calm throughout the exchange. Be level-headed and if they get angry, never reach their level. It would be more difficult to find a solution to the issue.
Moreover, keep the conversation going, explaining to the employee why the workplace rules and policies are in place for safety and consideration. Discuss the reasons you give them the responsibilities and the reasons behind such choices. Sometimes, employees will just require further clarification and understanding of why their behavior is considered non-compliant.
Lastly, outline the consequences of their actions clearly if they do not comply with the organization’s rules and regulations in the future. Letting them know the repercussions places the responsibility on the employee and it means you did your duty as the manager or business owner in informing them of it.
- Determine reasonable limits
Some people who show non-compliant behavior may try pushing you to the limits. That’s why you must set boundaries and inform employees of such limits to negate problems. You need to identify the limits before situations arise so you and the employees know the line they can’t cross.
Once you set the limits, you must stick to them, because there may be employees who may try pushing to see how much they can get away with. If they cross the line, you’ll have to follow through with the repercussions set.
Remember, employee compliance and non-compliance spread in the workplace and among employees. If one employee sees someone else breaking rules and getting away with it, they will most likely follow suit!
Wrapping It Up
If you’re dealing with a non-compliant employee, follow the tips above.